1. All products bought on can be cancelled only if they are eligible for cancellation.
  2. Only products that are not shipped are eligible for cancellation.
  3. You may cancel a product before the cancellation date as mentioned for every product, or before 4 business days, whichever is earlier.
  4. The cancellation request will be processed and approved by the merchant, based on his terms and conditions.
  5. In case of cancellations, your full amount will be refunded back to you.

Returns and Refunds

  1. A product bought on can be returned only if they are eligible for return.
  2. Any product received by the customer in a faulty or damaged condition is eligible for return.
  3. All returns will be processed and approved by the merchant. This process might take upto 2 business days.
  4. The product should be returned in its original condition, any product damaged or used by the customer cannot be returned.
  5. All return shipping costs are to be beared by the buyer or customer.
  6. Once a product is returned and is approved by the merchant, a full refund will be issued back to the customer within 48 hours. The amount may take upto 3 to 4 days to reflect in your bank account statement.