EaseBuzz Private Limited (“Easebuzz”) exclusively operates and owns www.easebuzz.in, and Easebuzz mobile sites and applications (collectively referred to as “Platform”).
All information on the Platform is provided on the basis that any user (“You”) accessing the Platform undertakes the responsibility for the use of the Platform. All information provided on the Platform is subject to change without notice. By continuing to use the Platform You agree to have read the Terms and Conditions governing the Platform and agree to abide by the same.
Except as expressly stated in an Agreement between You and Easebuzz, all contents and services, provided on the Platform are provided on an “As-is” basis without warranty of any kind, either expressed or implied.
Easebuzz does not ensure that any files or other data You download from the Platform will be free of viruses or contamination or destructive features. Easebuzz disclaims all warranties, express or implied, including any warranties of accuracy, non-infringement and fitness for a particular purpose. By engaging with Easebuzz, You agree and understand that You download data from the Platform at your own discretion and risk and that you are solely responsible for any damage to your computer and mobile devices and any loss of data or information that might result from it.
Easebuzz disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the Platform.
The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.
Easebuzz reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Platform, or any portion of the Platform, for any reason; (2) to modify or change the Platform, or any portion of the Platform, and any applicable policies or terms; and (3) to interrupt the operation of the Platform, or any portion of the Platform, as necessary to perform routine or non-routine maintenance, error correction, or other changes.
You assume full responsibility for your use of the Platform. The sole remedy available to You against Easebuzz for dissatisfaction with the Platform or any of its content is to stop using the Platform or any such content. This Limitation of Relief is a part of the bargain between You and Easebuzz.
EaseBuzz Private Limited is registered under the Companies Act 2013, and operating in accordance with the RBI Payments and Settlements Act, 2007 and this policy shall be governed and construed in accordance with the laws, rules and regulations prevalent in India. Any dispute arising out of the formation, performance, interpretation, nullification, termination or invalidation of this policy or arising therefrom or related thereto in any manner whatsoever, shall be settled by arbitration in accordance with the provisions set forth under the Arbitration & Conciliation Act, 1996 (“Rules”), by one arbitrator appointed in compliance with the Rules.
Effective from 22st August 2025
Pursuant to the Promotion and Regulation of Online Gaming Act, 2025, Easebuzz Private Limited is fully committed to affirmative compliance with all applicable laws and regulations governing real money gaming activities. We will no longer facilitate payments, deposits, or withdrawals to or from such platforms effective immediately.
We wish to inform our customers that, in line with the new law, Easebuzz has taken necessary and prompt compliance measures across its platform. Merchants identified as offering real money gaming services have been duly informed regarding their obligations under the law and the requisite operational restrictions. Any attempt to operate or facilitate real money gaming on the Easebuzz platform is a breach of our Terms & Conditions and is punishable under the provisions of the Act.
This action is in strict compliance with the new law, which prohibits payment aggregators, gateways, and banks from processing transactions for RMG platforms.
Refunds and Chargebacks
This operational change does not affect any refunds or chargebacks pending or requested for prior transactions with RMG merchants. The process for requesting and processing refunds or chargebacks remains unchanged. If you are a customer seeking a refund or chargeback for transactions conducted before this notice, you may continue to request support through the prevailing procedure on our platform. All legitimate requests will be honored as per our earlier process.
Customer Support
Our team remains available to assist with refund and chargeback requests, as well as any queries regarding this transition. Please reach out via our support channel for further guidance.
Easebuzz Private Limited thanks all customers and partners for their understanding and cooperation during this process.
Easebuzz reserves the right to amend and publish the new version of this policy from time to time.