What is UPI ID, and how to use it

In today’s fast-paced world, convenience reigns supreme. Enter the Unified Payments Interface (UPI), India’s game-changer for digital transactions. But before you dive in, understanding your UPI ID is crucial. Think of it as your unique address in the digital payment realm, allowing you to send and receive money instantly, securely, and free of charge.

What’s UPI’s full form?

The full form of UPI is Unified Payments Interface. It’s an acronym and a method for transferring money between bank accounts instantly and securely through a single platform.

Here’s what you can do with UPI:

  • Send Money: Easily send money to anyone with a UPI ID or linked bank account, regardless of their bank.

  • Receive Money: Accept payments instantly to your connected bank account using your UPI ID or QR code.

  • Pay Online: Use UPI for online transactions on e-commerce websites, bill payments, and other merchant platforms.

UPI transactions are simple, convenient, and often free, making it a popular choice for individuals and businesses in India.

What is a UPI ID Example?

A UPI ID is a unique identifier that acts like your virtual address in the Unified Payments Interface (UPI) system. It lets you send and receive money instantly without sharing sensitive bank details like account numbers or IFSC codes. Think of it like an email address but for your bank account.

Here’s a real-world example of a UPI ID: ajay.sharma@hdfcbank

In the above example, “ajay.sharma” could be your first and last name, a nickname, or a combination of letters and numbers you chose. “@hdfcbank” indicates the bank associated with your UPI ID. The specific format may vary depending on your bank or payments app.

Why Use a UPI ID?

UPI IDs offer several advantages over traditional methods of money transfer:

  • Convenience: Use your smartphone to send and receive money instantly anytime, anywhere.

  • Security: No need to share sensitive bank details, reducing the risk of fraud.

  • Multiple options: Works across various UPI-enabled apps like Amazon Pay, What’s Payment, PhonePe, Google Pay, Paytm, and more.

  • Wide acceptance: Increasingly used by businesses and individuals for online and offline payments.

How to Get a UPI ID:

  1. Check if your bank supports UPI: Most major banks in India offer UPI support. You can confirm on your bank’s website or mobile app.
  2. Download a UPI-enabled app: Choose a popular app like Google Pay, PhonePe, or Paytm.
  3. Link your bank account: Follow the app’s instructions to link your bank account and create your UPI ID. You might be asked to set a PIN for secure transactions.

What is UPI Transaction?

A UPI transaction is a type of electronic payment where money moves instantly between two bank accounts using unique UPI IDs. It’s like sending cash electronically without sharing bank details. You can use UPI to pay individuals and businesses or make online purchases, making it a versatile and convenient way to go cashless.

How do you Create a UPI ID?

Popular apps like Google Pay, PhonePe, Paytm, and BHIM allow UPI ID creation. Here’s a general overview:

  1. Choose your app:

    Download and install your preferred app from the Google Play Store or App Store.

  2. Register and link bank account:
    • Open the app and complete the registration process using your mobile number.

    • Link your bank account by providing details like IFSC code and account number.

  3. Set up your UPI ID:
    • Locate the UPI section within the app (usually under “Payments” or “Bank Accounts”).

    • Look for options like “Create UPI ID” or “Add new VPA”

    • Choose a unique and memorable ID (often in [username]@[bankname] format). Some apps allow customization.

  4. Verify and activate:
    • The app will verify the availability of your chosen ID.

    • Enter the OTP sent to your mobile number for verification.

    • Your UPI ID is now active!

    • Specific app steps may vary. Refer to the app’s help section or official website for detailed instructions.

What is my UPI ID, and how do I find it?

To activate UPI, you must create or find your UPI ID. Whether you select the UPI app, the steps to make or find your UPI ID are typically the same or similar for all UPI apps. You must follow the following steps:

Step 1 – The UPI-enabled app you choose will prompt you to enter a four-digit code when you open it.

Step 2 – You can use the number associated with your bank on your smartphone if it has dual SIMs. The app will verify this number on its own.

Step 3 – You will be asked to select your bank; once you have identified your mobile number and bank account, you will be shown your UPI ID; your mobile number is registered with your bank. For example, a mobile number of 4444455555 would be 4444455555@upi on your phone screen.

Using Mobile banking Applications to find UPI IDs

A slight difference exists in how a UPI ID is found and created in bank apps.

  1. Verifying your registered mobile number is the first step.
  2. Once you confirm it, the app will prompt you to create a 4-digit PIN.
  3. You can find your UPI ID in the ‘My Profile’ section on the UPI app.
  4. Banks app typically uses the UPI ID yourname@bankname.

How do you check for UPI on BHIM UPI?

  • First, Install the BHIM App on your smartphone.

  • You can now log in with your password for the BHIM app

  • You can now view your QR code and UPI ID by selecting the “Profile” option from the main screen.

How to Check for UPI on Google Pay UPI ID

  • Open your Google Pay app

  • Now login with your app password

  • Once you have logged in successfully, tap the photo on the top right of the screen.

  • You can tap the bank account

  • Tap the UPI-linked bank account

  • UPI IDs can be found under UPI IDs

Different types of UPI ID Format

UPI IDs can be formatted in several ways, such as 9000000000@bank, which uses either the first name of the user, the first part of their email address, or their mobile number, while “bank” represents the bank that provides UPI ID services.

The UPI ID of a user in a payment app such as Easebuzz is typically their phone number@UPI, e.g., XXXXXXXXXX@Easebuzz. The best feature is that users can make payments without knowing the recipient’s UPI ID through UPI payment applications such as Phonepe, Paytm, Google Pay, or CRED.

Using the phonebook or entering the recipient’s number manually is all required to proceed with the payment, as the receiver’s bank details associated with that number are automatically entered into the system.

What are the Features of UPI Payment

  1. Using UPI is Free:

    Since January 1, 2020, the government of India has mandated a zero-fee UPI framework. This means users and merchants will not be charged a fee for UPI transactions.

  2. A more robust security system:

    You do not have to disclose your bank account number, credit card number, or debit card details, as UPI offers payment through a UPI ID or Virtual Payment Address (VPA). Selecting UPI will protect you from fraud during digital transactions. It is convenient and easy to remember.

  3. Instant Money Transfer via UPI:

    A bank holiday will not affect the payment of UPI funds. UPI funds can be transferred anytime, regardless of non-banking hours or days. UPI enables you to transfer funds between bank accounts over the phone, pay for EMIs, send money to a friend, pay educational fees, or pay businesses.

  4. All bank accounts can be accessed through the same UPI app:

    There is a misconception that BHIM SBI Pay only supports SBI bank accounts, but that is untrue. A user can choose the UPI app and link both SBI and non-SBI accounts to the app. Pick the app that gives you maximum convenience and options.

  5. UPI reduces payment declines and timeouts:

    In a report published on August 3, 2022, NPCI indicated it would develop a new feature to mitigate any problems related to declined or timeout payments in UPI transactions. In contrast to current UPI transactions unblocking, which takes close to 24 hours, banks could act immediately, in less than 30 seconds.

  6. Credit card integration with UPI:

    UPI, which emerged as a significant transaction medium, is expected to benefit fintech platforms by linking credit cards to UPI. A link between Rupay credit cards and UPI, the country’s most widely accepted payment method, will be initiated in the initial stages.

  7. Transaction minimums are not imposed:

    The UPI payment method does not have a minimum transaction limit, which means people who use it regularly to make purchases can do so for as low as Re 1.

  8. Internet Free:

    Even though UPI requires a smartphone and working internet to conduct transactions, the app can be used without an internet connection. To initiate these transactions, consumers need to send an SMS message. As a result, people of all social classes can participate.

What to do if money has been transferred to the wrong UPI ID

If you have mistakenly transferred money to the wrong UPI ID, here are steps to help resolve the situation:

  • Contact the recipient: Reach out to the person who mistakenly received the funds. Explain the situation and request them to initiate a refund or return the money voluntarily.

  • Check transaction status: Verify the transaction status in your UPI app or banking portal. If it is still pending, there may be a chance to cancel or reverse the transaction.

  • Contact customer support: Get in touch with the customer support of your UPI app or bank. Inform them about the incorrect transfer and provide them with relevant details. They can guide you on the available options and assist in resolving the issue.

  • Raise a complaint: If the recipient is unresponsive or uncooperative, escalate the matter by raising a complaint with your UPI app or bank. Provide all the necessary information and evidence to support your claim.

  • Legal recourse: In extreme cases where all other efforts fail, you may need to explore legal options. Consult with a legal professional to understand the applicable laws and regulations.

Acting promptly is crucial to maximize the chances of recovering the transferred money. Keep records of all communications and transaction details to support your case.

Tips to avoid wrong UPI transfers

Don’t let a typo send your rupees astray! Here are ten essential tips to ensure your UPI transfers always reach the right hands:

Double-Check Every Detail:

  1. Verify: Before initiating a transfer, meticulously check the recipient’s UPI ID or mobile number. A single typo can lead to trouble!
  2. Save & Reuse: Tired of manually entering details? Save trusted beneficiaries in your app to reduce error-prone typing.
  3. Request, Don’t Guess: Use the payment request feature when possible. It lets you initiate transactions based on trusted recommendations, minimizing input errors.
  4. Beware of Autocomplete: Don’t blindly accept suggestions! Double-check the displayed name and UPI ID to ensure you’re selecting the intended recipient.
  5. Review Before You Send: Before hitting “confirm,” carefully review the recipient, amount, and purpose of the transaction. One last check can save you big headaches.

Security Measures:

  1. Limit Your Exposure: Set transaction limits offered by your app or bank. This adds an extra layer of security by restricting the amount you can send in one go.
  2. Guard Your PIN: Keep your UPI PIN or password secret. Never share it with anyone, and consider changing it regularly.
  3. Be Vigilant: Stay alert, especially in public spaces. Don’t let anyone rush or pressure you into making a transaction.

Stay Up-to-Date:

  1. Update Beneficiaries: Regularly check and update beneficiary details in your app, especially if their UPI ID or contact information changes.
  2. Connect Securely: Ensure a stable internet connection during transactions to minimize disruptions and errors.

These simple steps can make your UPI experience smooth, secure, and error-free. Remember, a little caution goes a long way in protecting your hard-earned money!

Bonus Tip: Utilize the “Request Money” feature to receive payments instead of sending them directly when possible. This way, you have complete control over the recipient and amount.


  1. Is it possible to reverse UPI transactions?

  2. UPI reversals are only possible for pending or failed transactions, not successful ones. Remember to double-check recipient details before sending to avoid future issues!

  3. How do I get my money back from being wrongly transferred?

  4. Unfortunately, reversing a mistaken UPI transfer can be challenging. While your bank may not guarantee a reversal, immediately contact them to report the error. They can help you:

    • File a written complaint: This documents your efforts and aids the bank in an investigation.

    • Contact the recipient’s bank: They may request cooperation from the recipient for a refund.

    Prompt action is crucial; success depends on the recipient’s willingness to return the funds.

  5. Is there any charge for UPI transactions?

  6. For personal use, UPI transactions are completely free! No charges apply for sending or receiving money between individuals or merchants (up to ₹2,000). However, for merchant payments above ₹2,000 made through wallets, a small fee (up to 1.1%) may apply starting April 1st, 2023.

  7. Is UPI ID Unique?

  8. Yes, each UPI ID is unique and linked to a specific bank account. Choose wisely!

  9. What details are required for UPI?

  10. UPI details: You’ll need your bank account details (IFSC code, etc.) and mobile number to set up a UPI ID.

  11. How do I recover my UPI pin?

  12. Forgot your UPI PIN? Check your app’s help section or contact your bank. Usually, you can reset it using your debit card info.

  13. What is UPI id and its meaning?

  14. A UPI ID is your virtual address for mobile payments in India. Think of it as an email address for sending and receiving money through apps like Paytm, GPay or PhonePe. It’s unique to you and linked to your bank account, making transactions quick and secure.


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